It has long been a part of the physics folklore that Richard
Feynman said that an honest politician can’t win. While with Harris Corporation in Florida, I mentioned this as a
possible analogy for marketing. The idea
is that an “honest marketeer” is at a big disadvantage and/or can’t win.
The
best reference to this that I have found is on pages 65-6 in The Meaning of It All, Thoughts of a Citizen-Scientist, Addison-Wesley, Reading,
Massachusetts, 1998. This is on page 28
of my downloaded copy of The Meaning of It All Feynman discusses two
politicians running for president. One
goes through the farm section and is asked, “What are you going to do about the
farm question?” And he knows right away
– bang, bang, bang. Now he (the farmer)
goes to the next campaigner who comes through.
“What are you going to do about the farm problem?” Well, I don’t
know. I used to be a general, and I
don’t know anything about farming. But
it seems to me to be a difficult problem, because for twelve, fifteen, twenty
years people have been struggling with it, and people say that they know how to
solve the farm problem. And it must be a
hard problem. So the way that I intend
to solve the farm problem is to gather around me a lot of people who know
something about it to look at all the experience that we have had with this
problem before, to take a certain amount of time at it, and then to come to
some conclusion in a reasonable way about it….
He
continues on for a while and then observes that we would not elect the second
politician.
The
book, copyrighted in 1998, consists of three lectures Feynman gave considerably
earlier. He is dead now and was in
1998. I believe the lectures were given
in the 1960s.
More
recently, James Carville and Jim Morris, using polling and focus groups, have
helped William Jefferson Clinton have the good sounding bang, bang, bang
answers. Whatever the issue/problem, it
was ole Slick’s #1 or “Top” priority.
Translation for 2016: "Bang, bang, bang answers" translates to a "plethora of plans"; the translation of the second politician is left as an exercise for the student. [Hint: TBD might be useful.]
As
lessons/guidance for Sales/Marketing,
2)
An “honest vendor” does not have the (ideal) product. I have found that it is much easier to “promote”
someone else’s work because, in part, I do not know all the weaknesses and so
can do so honestly. This says that you
shouldn’t try to understand fully the technical aspects of the product. The better you do, the harder it is to be a
good politician (marketeer).
3)
Like the political process with respect to “campaign promises”,
the marketing process does make it extremely difficult to fulfill “marketing
promises.”